Data deletion
Data Deletion
Use these paths when you want your CoorMeal account or Telegram-linked household data removed.
Delete from the product
- Open `/app/profile` and choose the account deletion action if you have direct product access.
- If you are blocked from sign-in, email privacy@coormeal.com from the account address and include the household name if known.
Delete when Telegram is your main entry point
- Open @coormealbot and send `/start` to confirm the linked account identity.
- Use the support or account management entry point to request deletion, then confirm the email address or household details in the follow-up.
- If you cannot access the bot, email privacy@coormeal.com and mention your Telegram handle or phone number if available.
Response process
- Deletion requests are acknowledged within 1 business day.
- We may need identity verification before removing household data.
- Backups and fraud-prevention records may persist for the minimum legally required retention window.